About this list
This page identifies third-party providers that Fit2Trade uses to support delivery of the Fit2Trade service and that may process customer personal data as subprocessors, depending on the service, module, region or configuration in use.
Not every provider is necessarily used for every customer. Contractual obligations concerning subprocessors, including any notification process, are governed by the applicable Customer Agreement and Data Processing Agreement.
Cloud & infrastructure
Core compute, databases (including Azure SQL), blob storage and identity services (including Microsoft Entra ID).
SubprocessorMicrosoft Ireland Operations Ltd / Microsoft Corporation (Microsoft Azure).
User authentication and credential management.
SubprocessorAuth0 (Okta).
Transactional email & notifications
Delivering password resets, enrolment confirmations, compliance deadlines and digest reports.
SubprocessorsSendGrid (Twilio) and Postmark.
Content delivery & security
Global edge caching, DDoS protection, Web Application Firewall (WAF) services and DNS or traffic routing.
SubprocessorsCloudflare, Microsoft Azure Front Door and Fastly.
eLearning standards & media
SCORM/xAPI course hosting, video or learning-content delivery, transcoding and adaptive streaming where applicable.
SubprocessorRustici Software (SCORM Cloud).
Error monitoring & telemetry
Capturing server logs, crash reports and performance metrics for service operation, security and troubleshooting.
SubprocessorMicrosoft Azure Application Insights.
User support & in-app help
Live-chat or support widgets, onboarding assistance and customer-service tickets where enabled.
SubprocessorFreshdesk.
Questions and updates
For procurement, privacy or subprocessor questions, contact dpo@fit2trade.com. We keep this public list under review so that it reflects the providers currently approved for Fit2Trade service delivery.